Privacy Policy Last updated: 24/02/2024
We, referred to as “Us” or “Our,” are committed to safeguarding your Personal Data and privacy.
This Privacy Policy explains how we collect, manage, store, and use the information you provide when interacting with the website Trade Age AI UK (the “Website”).
We pledge to uphold the following principles:
• To ensure transparency in the collection and processing of your Personal Data:
We prioritise keeping you fully informed so you can make educated decisions regarding the handling of your Personal Data on our Website or when connecting with a third-party trading platform. To achieve this, we use various methods to provide clear and timely information about how your data is processed.
If specific information needs to be provided, we will ensure it is delivered at the appropriate time and place.
We are always ready to answer your questions and provide clarification within legal limits. You may contact us at: [email protected]
• To process your Personal Data exclusively for the purposes outlined in this Policy:
We may process your Personal Data to provide you access to the Website, connect you with third-party trading platforms (the “Services”), enhance your experience, improve the Services, protect our rights, carry out administrative operations, and comply with legal or regulatory requirements.
We may also process your data to better understand your needs and preferences.
• To allocate substantial resources to honour your Personal Data rights:
We devote significant resources to enable you to exercise your rights as a data subject. You may request to review, amend, delete, restrict, or transfer your Personal Data at any time. We will act on such requests in accordance with the law.
• To safeguard your Personal Data:
While absolute security cannot be guaranteed, we implement a wide range of measures designed to protect your Personal Data and will continue to strengthen these measures.
Our Comprehensive Privacy Policy
1. The Scope
This Policy outlines the types of Personal Data we collect, how it is collected, processed, shared, stored, and protected.
“Personal Data” refers to any information relating to an identified or identifiable person.
“Processing” means any operation performed on Personal Data, such as collection, storage, retrieval, use, disclosure, restriction, or deletion.
Our Services are intended for a general audience and are not directed toward children under 18. We do not knowingly collect information from individuals under 18.
2. When Do We Collect Personal Data?
We collect Personal Data when you use the Services, interact with support channels, browse the Website, or when data is received from third-party partners. You may provide data directly, or it may be collected automatically based on your interactions.
3. No Obligation to Provide Personal Data
You are not required to provide Personal Data; however, without it, we may not be able to offer certain Services or the Website may not function properly.
4. Types of Personal Data We Collect
Data collected when visiting the Website: IP address, access time and date, pages visited, browser type, crash reports, and device information. Some of this data is non-identifiable.
Personal Data you provide: Information voluntarily submitted when using the Services.
Personal Data provided for third-party trading platforms: Full name, email address, and phone number.
5. Purposes and Legal Bases for Processing Personal Data
We will only process your Personal Data when there is a valid legal basis. These may include your consent, our legitimate interests, or compliance with legal obligations.
| Objective | Legal Foundation | |
| 1 | To forward your information to third parties upon your request for engaging in digital and trading activities. | Consent |
| 2 | To address your inquiries and requests | Legitimate interest |
| 3 | To fulfil legal responsibilities | Legal obligation |
| 4 | To enhance our Services | Legitimate interest |
| 5 | To prevent fraud and misuse | Legitimate interest |
| 6 | To support operational activities | Legitimate interest |
| 7 | To conduct statistical analysis | Legitimate interest |
| 8 | To safeguard our rights and assets | Legitimate interest |
6. Transfer of Personal Data to Third Parties
Trade Age AI UK may disclose your Personal Data to trusted third-party service providers for hosting, storage, analytics, research, and technical support.
If you request to be connected with a third-party trading platform, we will share your submitted details with that platform, which will process your data according to its own policies.
We may also share Personal Data with partners or affiliates that help improve our Services.
We may disclose Personal Data to authorities when required to protect our rights or comply with legal obligations.
Additionally, Personal Data may be shared with potential buyers or investors during business transitions, such as mergers or acquisitions.
7. Cookies and Third-Party Services
We may use cookies and third-party services (such as analytics or advertising tools) that collect behavioural data. These providers have their own privacy policies.
Cookies help improve your Website experience by remembering settings and enhancing functionality. Some cookies expire when your browser closes; others remain until their preset expiry.
Cookie Types:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary | Enable essential navigation and functionality. | May store login details; session cookies removed after browser closure. |
| Functionality | Remember preferences and improve user experience. | Remain active until expiration. |
| Performance | Gather statistical data for improvements. | Collect anonymised data; may persist after closing the browser. |
Blocking and Removing Cookies
You may disable or remove cookies via your browser settings. However, some Website features may not function properly afterward.
ONLINE TRACKING NOTICE
THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention of Personal Data
Personal Data is retained only for as long as necessary to fulfil the purposes described in this Policy or as required by law.
Information shared with third-party trading platforms may be retained for up to 12 months, with optional extension based on your consent.
9. Transfers of Personal Data Internationally
Your Personal Data may be transferred outside your country. Appropriate safeguards will be applied to ensure compliance with UK GDPR or EU GDPR where relevant.
10. Protection of Personal Data
We apply robust technical and organisational measures to protect your Personal Data. However, no system is completely secure, and we cannot guarantee absolute protection against all risks.
11. Links to Third-Party Websites
The Website may contain links to third-party sites. We do not control their content or policies and are not responsible for their privacy practices.
12. Your Rights
You may request access, correction, deletion, restriction, or transfer of your Personal Data, subject to applicable law.
13. Updates to This Policy
We may update this Policy periodically. Updates will be posted on the Website, and significant changes may be communicated directly.